Recall Department

Service: Closed | Call us at: 833-780-0541

Kia Recall Department

We operate a Kia recall department where customers can get safety and service campaign recall services completed at no charge with a fast turnaround. Certified technicians with recall-specific training perform services according to the technical bulletins with genuine OEM parts if involved. Recall services must be completed at a Kia-authorized dealership at no charge to the vehicle’s owner. Keep reading about safety and service campaign recalls, check your Kia for active recalls services that need to be completed, and schedule service if needed at LaFontaine Kia of Ann Arbor, serving Dexter, Ypsilanti, and Saline, MI.

Safety Recalls

The National Highway Traffic Safety Administration (NHTSA) establishes standards for vehicle and roadway safety in the United States. The agency investigates incidents involving elevated risk alongside major automakers. The NHTSA and/or the automaker open a safety recall when an excessive risk is found. Safety recalls involve services that eliminate risks. Although the excessive safety risk threshold is low with little probability of occurring to individuals, Kia always recommends getting safety recall services as quickly as possible because any additional risk is too much.

Service Campaign Recalls

Kia is a world-famous automaker invested in delivering customers an exceptional driving experience defined by comfort, fuel efficiency, reliability, and long-lasting life. Kia activates service campaigns to improve upon performance-related shortcomings. Service campaign recalls involve non-safety issues; however, Kia recommends getting the service promptly to ensure the best ownership experience.

Check for Kia Recalls

Kia owners can search for model-specific recalls by submitting the 17-character VIN into the Kia owner’s Safety Recall Portal or the NHTSA website. The VIN is located on the driver’s side door jamb, driver’s side dashboard close to the windshield, and on registration/insurance documents. Kia owners can also call the service department during regular hours to speak with our knowledgeable advisors regarding Kia recalls.

Check for Recall

Schedule Recall Service at LaFontaine Kia of Ann Arbor

Customers can schedule recall service conveniently online at any time or by phone with helpful staff during regular service department hours. Recall services include complimentary multi-point inspections completed by certified technicians with extensive experience, providing customers with the information needed for accurate risk identification and maintenance management necessary for the best driving experience. We provide courtesy shuttle rides for customers needing transportation during recall services.

Schedule Service